I’m Jacqueline Shaw and I sell real estate with Hub Edge Realty. I’m actually from the state of North Carolina. I came to Boston in 1978, when I was 14 years old. I primarily grew up in the Mattapan area. I graduated from Boston English High School. I actually went to Boston College for two years and ended up leaving there and graduated from UMass Boston; I have a B.A. in English Literature. Um, after college I took a full-time job at New England Life in Copley Square, it later, ah, went through some name transformations but, ah, it was New England Life Insurance Company and it was on Boylston Street, ah, visible area. I later went on to work at what is the former State Street Research. I started out working at Jack Conway over in the Lower Mills area in Milton and until recently I worked for Keller Williams. I’ve had many interesting real estate experiences but I would say one of my most interesting experiences was when I had a listing over in Milton and, ahm, the seller told me that there’s a ghost in the house. I was a listing agent for a property and the husband and wife were going through a divorce and they weren’t talking to each other and whenever I had to communicate with them I had to communicate through a lawyer and it was pretty tough. Ahm, I like living here at Devon Wood here in Braintree, it’s a very lovely community, it has all sorts of walking trails for the residents, we have a pool, we have a tennis court and it’s just a lovely community. People routinely walk up and down Devon Wood Road. We routinely see animals in the area like deer and turkey and there’s just all sorts of wildlife here. What I like about Hub Edge Realty, besides the fact that it’s a small office, is, I just love how Jonathan uses technology. I have a 16-year-old and he sometimes accompanies me at showings and he’s sometimes what I call my lucky charm. A large part of my business, they’re first-time homebuyers so they may have had some exposure through friends or family or courses that they’ve taken but once they get in that process it really hits home for them and a lot of times they’re just overwhelmed so I show them how to take it, a bit at a time, and I give them information as they need it but I try to just be there for them and let them know about all the resources that they have at their disposal including inspectors, the relationship that you have with your lender, and, just, you know, it’s a lot. A lot of my business, I’d say 99% of my business comes from referrals and actually I have three sisters, I want to say thank you to them, because I get most of my referrals from them. Real estate is a hard business, I say it’s a business that never sleeps because you need to be there for people when they want you and it’s not always when you want to be there, there are times when I’ve taken calls or emails at 10 o’clock at night, 11 o’clock at night, you have to be there because if you’re not there… people so quickly go on to the next person online. The way I do business is I’m there from the beginning to the end and because a large part of my business is referral business, I’m walking with you from the day we start to the day that we close on that property. I’m there… I’m at the home inspection, I’m at the appraisal, I go to the closing with you. I’m there from beginning to end and I’m there to see you through getting those keys and getting into your new home. I never count on things going through until it’s all over. Pfft… Good God!