I don’t like to rant because I feel like it casts a negative light back on me but I ran into such an incompetent real estate agent while trying to set up a showing at a condominium in Dorchester that I have to relay this anecdote which follows my tweet from yesterday:
I’m about to do a showing in Dorchester and the listing agent has not paid any attention to detail so now my buyer will judge me. Grrr…
— Jonathan Bowen (@JonBowen) December 9, 2014
It all started when a buyer asked, late on Sunday night, to see a condominium in Dorchester. I received that email on Monday morning and did some research on the condominium before responding to the buyer. A red flag immediately went up in my mind because:
- The condominium has been listed on MLSPIN for almost two years.
- The original asking price was 108% above the price for which the owner bought the condominium in 2008.
- The asking price has decreased by only 14% since it was originally listed almost two years ago.
These factors, combined, signal in my mind an incompetent real estate agent.
I reached out to the buyer Monday morning and we settled on Tuesday at 1 PM. I contacted the incompetent real estate agent shortly after and she told me that the unit is owned by her mother. There’s another red flag. It’s professional courtesy, at the very least, to state directly in the MLS listing that you are either the owner of or related to the seller of any of your listings. There is no mention in this incompetent real estate agent’s listing of this condominium being owned by her mother. She told me that she’d have to reach out to her mother because she generally only does showings during open houses; there was thankfully a reference to that directive in the listing on the MLS but, nonetheless, that raised another red flag. There was no word from the incompetent listing agent at all on Monday. Another red flag.
I texted the incompetent real estate agent at 8:34 AM on Tuesday morning; “Any word on Xxxx Xxxxxxx at 1 PM?” I finally got a reply from her at 9:36 AM: “Sorry about that. Mom didn’t get me back to me. Let me see again and get back to you soon”. This raised another red flag because I believe, after dealing with this type of thing for almost fifteen years now, that the incompetent real estate agent never actually reached out to her mother at all on Monday. The incompetent real estate agent gave me instructions in a following text telling me that I need to pick up the keys at a retail store in Dorchester. She also told me in that same text that the condominium is probably going to be messy. Sigh… Another two red flags! I went to the retail store and the incompetent real estate agent was sitting behind the cash register. Another red flag. She gave me the keys. I went to the condominium fifteen minutes early so that I could preview it before the buyers were to arrive because I hadn’t yet seen the unit. I followed her instructions and entered the condominium using the provided keys.
I always give a holler even if I believe the house to be empty. I usually yell “HOUSEKEEPING!” in a shrill voice. That usually gets a chuckle from my buyers. I walked through the kitchen and then felt a little funny. Do you ever get that sense that somebody’s home when they’re not supposed to be home? Somebody was home! GAH!!! I quickly learned that it was another of the owner’s daughters. Do you know how awful this type of situation is for everybody involved?! That woman had no idea that I was showing her mother’s condominium unit! She was taken clearly taken aback. For all she knew, I could’ve been a burglar, a murderer or a rapist! She could’ve had a gun and she could’ve killed me with it! I did my best to calm the situation but the woman was clearly embarrassed because the condominium was filthy. I told her that I’d wait outside for my buyers while she cleaned up the condominium.
I could go on but this anecdote is getting lengthy and I need to work. I will tell you that I’ve never heard of that incompetent real estate agent prior to Monday and I now have a better sense as to why. This woman is not a professional real estate agent. She is a leech on the real estate sales profession and brings down the entire profession by her incompetence and that makes me sad. How many red flags did she send up?!
Needless to say, the buyers weren’t impressed with the condominium and aren’t interested in purchasing the property. I did my best to shield them from the minutiae but they’re smart. These are new buyers to me. I initially met them after they contacted me directly on my listing at 109 Pleasantview Street, Roslindale and subsequently I showed them 42 Shepton Street, Dorchester so this was only my third time showing them a property. This will probably negatively affect their image of me.